Frequently Asked Questions

We serve Pflugerville, Round Rock, Hutto, Manor, and Elgin in Central Texas, covering both Travis and Williamson Counties.

Yes. All of our technicians are licensed by the Texas Department of Agriculture and carry full liability insurance. Your property is in professional hands.

Not for exterior services. If you need interior pest treatment, we will coordinate a time that works for you. For pet waste removal and exterior pest control, we can service your yard while you are away.

Use our online instant quote tool to enter your address and yard details. You will receive a transparent price and can book your first service in minutes.

Yes, same-day service is available for most of our service areas when you book before noon. Availability depends on current scheduling.

Our general pest control covers ants, spiders, roaches, scorpions, crickets, silverfish, earwigs, centipedes, wasps, and mud daubers. Rodent, termite, and wildlife removal are available as add-on services.

Absolutely. We use EPA-registered, pet-safe products. We recommend keeping pets and children off treated surfaces until dry, typically 30 to 60 minutes.

Standard pest control is performed quarterly. Between visits, if you see pest activity, we will return for a free re-treatment.

We offer free re-treatments between scheduled visits. Simply contact us and we will send a technician at no extra charge.

On your scheduled day, our team arrives, sweeps your entire yard for pet waste, bags it in biodegradable bags, and removes it from your property. You receive a photo confirmation after every visit.

Many customers provide a gate code or use a lockbox. We can also coordinate access times. You do not need to be home for service.

Our base price covers one dog. Each additional dog is $5 per visit. For example, three dogs on weekly service would be $34.99 per visit.

Yes. We offer one-time deep-clean visits for yards with significant buildup. Contact us for a custom quote based on your yard size and condition.

No. All plans are month-to-month. You can pause, modify, or cancel at any time with no penalty or cancellation fee.

Scoop Essential is billed per visit. All other plans are billed monthly at the start of each billing cycle. You receive an itemized receipt via email.

Yes. Prepay for 12 months on any plan and receive two months free. Contact us for details on annual billing options.

We accept all major credit cards, debit cards, and ACH bank transfers. Payment is processed securely through our online billing system.

You can reschedule through your online dashboard or by contacting our support team. We ask for at least 24 hours notice for rescheduling.

Safety comes first. If severe weather prevents service, we will reschedule for the next available day and notify you in advance.

Yes. You will receive a notification the day before your scheduled service and another when our technician is on the way.

Absolutely. You can upgrade, downgrade, or modify your plan at any time through your dashboard or by contacting our team.

June through August is peak pest season in Central Texas, with mosquitoes, scorpions, fleas, ticks, and fire ants all at their most active. However, pests are present year-round — spring brings termite swarms and fire ant expansion, fall triggers rodent migration indoors, and winter keeps roaches and rodents active inside homes.

Start monthly mosquito barrier treatments in March when temperatures consistently reach the mid-60s. Mosquito populations build quickly in spring and peak in summer. Starting early prevents the population explosion that makes evenings outdoors miserable from June through September.

Yes. Central Texas winters are mild enough for pests to remain active. Rodents are the top winter concern, nesting in attics and wall voids. Roaches and spiders that entered your home in fall reproduce indoors through winter. Maintaining quarterly treatments year-round prevents gaps in your protection.

Rain saturates the soil and forces fire ants to rebuild their mounds at the surface. After a heavy rain, you can see dozens of new mounds appear overnight across Central Texas yards. This is why we recommend proactive fire ant treatment — especially in spring and after significant rainfall events.

We recommend keeping pets off treated surfaces until dry, typically 30 to 60 minutes depending on weather conditions. Once the product has dried, your yard is completely safe for dogs, cats, and children. Our technicians will communicate the specific re-entry time after every visit.

We exclusively use EPA-registered products that are labeled for residential use around pets and children. These products are applied at precise concentrations that are effective against insects but safe for mammals once dry. We never use restricted-use pesticides in residential yards.

Yes. Accumulated pet waste attracts flies, rodents, and other pests to your yard. Fly larvae breed directly in dog feces, and rodents are drawn to the organic material. Beyond pest attraction, pet waste harbors parasites like roundworms, hookworms, and giardia that can infect your pets and family. Regular pet waste removal significantly reduces these risks.

Yes. Our flea and tick yard treatment targets the shaded, moist areas where these parasites concentrate — fence lines, vegetation borders, under decks, and leaf litter. Professional yard treatment works alongside your vet-prescribed flea and tick prevention to provide comprehensive protection for your pets.